Accessibility statement for Source

This accessibility statement applies to the Source website:

https://asksource.info/

This website is run by Humanity & Inclusion. We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are aware of some issues that may affect the accessibility of some parts of the website:

  • the logged in pages have complex form input functionality that may be difficult for screen reader users to engage with
  • the map on the homepage is not accessible to keyboard users

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us sourceassistant.uk@hi.org

Technical information about this website’s accessibility

Humanity & Inclusion is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of the numbered lists within the resources section do not use the correct programmatic markup, making it difficult for some users to identify what is a list. This fails WCAG success criterion 1.3.1 (Info & Relationships).

We plan to review how lists are implemented within the resources section and, if possible, resolve this issue by December 2022.

The map on the homepage is not keyboard operable. This fails WCAG success criterion 2.1.1 (Keyboard).

We have provided a link to an accessible alternative adjacent to the map so all information contained within the map should be accessible. We will review the use of the map during the next website redesign in December 2024.

Within the logged in pages, there are a number of repeated ‘Remove’ links. These are lacking context, failing WCAG success criterion 2.4.4 (Link Purpose (In Context)).

We plan to review how these links are implemented and, if possible, provide more context by December 2022.

Preparation of this accessibility statement

This statement was prepared on 23rd June 2022. It was last reviewed on 23rd June 2022. This website was last tested on 25th May 2022. This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and the test was carried out by Web Usability Partnership Ltd.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.